CELEBRITYACCESS PRIVACY POLICY
At CelebrityAccess, information is our business. The integrity of the industry information we collect and provide to our online members is core to our business and, therefore, a priority to us. This same importance is placed upon the protection of our users’ personal information. We feel the manner in which we handle your personal information reflects the integrity of our data practices as a whole.
We have created this Privacy Policy to explain how and why we gather information from you, and what we do with that information. This policy may be updated as our services continue to evolve and grow, so we recommend that you periodically check back to review it for changes. Your continued use of our site implies your acceptance of this Privacy Policy and any changes or updates made to it. If you have any questions regarding our Privacy Policy or CelebrityAccess’ privacy practices, please do not hesitate to contact us.
This Privacy Policy pertains to the information collected by CelebrityAccess from our sales, marketing, and customer service efforts. Data collected for use on the CelebrityAccess website is collected separately and independently from this and is not restricted by this Privacy Policy.
Personally, Identifiable Information: What do we collect and why?
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously, but some features may not be accessible.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
– To improve customer service:
– Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions:
– Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
YOUR CONSENT
By using our site, you consent to our privacy policy.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
Member Website Tour Requests
Visitors who are interested in learning more about CelebrityAccess are invited to schedule a personalized Tour of our service. In each case, we ask the visitor to provide us with some basic information including their name, company, and email address. This information is used to contact the visitor to provide them with further information about our service and, if appropriate, assistance enrolling for a Free Site Tour.
Email: ENCORE and Marketing Materials
When you submit your email address to us, you have the option to subscribe to any of our email lists. You may choose to receive our daily live-entertainment industry newsletter, ENCORE, and/or periodic marketing emails regarding CelebrityAccess and other reputable, entertainment industry related organizations that may be of interest to you. We will never add your email address to any of our email lists without your permission.
If at any time you wish to be removed from one of our email lists, please notify us by either using an Opt-Out option or replying to one of our emails with the word “REMOVE” typed in the subject line of your reply or by clicking here. Additionally, to remove yourself from the ENCORE email list, you may go here and provide us with the email address to be removed. All removal requests will be handled promptly.
Membership Information
If you choose to enroll for a Free Demo of our service or to subscribe to CelebrityAccess, we will ask you to provide us with further contact information about yourself for our records (such as job title, email, business telephone and fax numbers, and business address). This information becomes a part of your Member Profile, along with your User Name and Personal Password. During your membership, we may use this information to contact you periodically for customer service purposes (for example, to send you a welcome package, notify you of your approaching subscription end date, periodically inquire about your satisfaction with our service, provide technical assistance, notify you of upcoming changes to our site, or inform you of changes and/or additions to the services we offer). When we communicate with you over the phone or by email, that communication is logged in your Member Profile so that we may easily reference your customer service history and use this information to better serve you in the future.
We encourage you to keep your Member Profile up-to-date. If at any time you wish to update your Member Profile information, please your sales representative or contact us by email or by phone at (303) 350-1700. Only you or the Primary Contact responsible for your organization’s subscription may request a change to your Member Profile information. We will always verify the identity of the requesting party before honoring requests.
Subscription Payment
We have developed easy and secure payment links to pay by credit card online. If you choose to use this method of payment when subscribing, you will be asked to provide us with current credit card information including your card number, expiration date, billing address, and Card Verification Code. This information will be submitted for processing through Authorize.Net, a secure, third party payment-processing gateway. Authorize.Net will securely share your information, using SSL encryption, with banks and credit card processors as necessary to authorize and process your payment. For more information regarding Authorize.Net and their security practices, please review the Authorize.Net Privacy Policy.
JobSeekers can sign up to receive daily job alert emails through CelebrityAccess and can UNSUBSCRIBE at any time.
IP Addresses and Cookies
We log users’ IP addresses, browser types, and pages viewed for both specific and general administration reasons. If you are a member of CelebrityAccess, either through a temporary Free Demo of our service or because you have purchased a subscription, your IP address will be logged in your Member Profile each time you access our website. This allows us to provide you with better customer service and to ensure that the website is used in accordance with our Terms of Service. The user information we collect is also used in a general manner to administer our website, gather demographic information, and track and compile site usage information in order to improve our service.
We use “cookies”, small text files stored on your computer, to recognize our members when they visit CelebrityAccess. This saves our members from having to log in each time they return to our website and allows us to identify their email addresses for use with our RapidAccess email system. These cookies are not used to collect additional personal information about our members and can only be read by CelebrityAccess’ web servers. Please note that some of our advertisers may choose to collect personally identifiable information through the use of cookies assigned to you once you click through to their website. We are not responsible for, and do not have access to, any information they may collect.
Do We Share Your Information with Anyone?
We take your privacy seriously. We will never share your information with outside parties, other than as outlined in this Privacy Policy, without your knowledge and consent, unless required to do so by law or for legal reasons.
It is important to recognize that CelebrityAccess is in the business of providing information and that Members’ Profile information and other information collected for purposes of sales and marketing may be redundant to the information we provide through the CelebrityAccess website. All information collected to be displayed on the CelebrityAccess website is done so separately, and independently of the information collected through our marketing, sales, and customer service efforts. To ensure that we work in accordance with this Privacy Policy and our Website Use Agreement, please note that this policy in no way encumbers, restricts, or prevents CelebrityAccess from using data independently gathered for listing on the CelebrityAccess website.
Is Your Personal Information Secure?
The protection of your personal information is of the utmost importance to us. Our employees are trained to handle your personal information with confidentiality and sensitivity, and only those employees who require this information to do their jobs are given access to your personal information. Additionally, as outlined above in ‘Subscription Payment’, sensitive credit card payment information is always transmitted securely, using SSL encryption, to our payment-processing service, Authorize.Net, and stored on their secure servers.
What Is Our Policy Regarding Children’s Privacy?
Our service was designed specifically for professionals associated with the live-entertainment industry and is therefore not intended for children. Children will not be given access to the members-only area of our website and will not be asked to disclose personal information to us.
What If You Would Like Further Information?
Your satisfaction with our service and our privacy practices is very important to us. If at any time you have questions, comments, or concerns regarding CelebrityAccess and/or our Privacy Policy, please contact us directly by email or by calling us at 303-350-1700. All inquiries will be responded to promptly.
Thank you for using CelebrityAccess!
CONTACTING US
If there are any questions regarding this privacy policy, you may contact us using the information below.
*CelebrityAccess
32 Water Street – 8 Stonington Commons – Unit 29
Stonington, Connecticut 06378
860-536-5700.
encore@dev.celebrityaccess.net
*”Celebrity Access” is a registered trade name of GEN-DEN Corporation, Denver, CO – DBA “CelebrityAccess” or “CelebrityAccess Encore”
These Privacy policies were last modified on 9/18/2019
