LOS ANGELES (CelebrityAccess MediaWire) — There are new details in the lawsuit Ticketmaster Vs. RMG Technologies. As previously reported in CelebrityAccess, the ticket vendor had lodged suit against RMG Technologies to block use of software designed to allow secondary ticket brokers harvest tickets from Ticketmasters websites in high volume.
A federal judge granted Ticketmaster a preliminary injunction the case, blocking RMG from continuing to sell ticket bot software packages.
The suit reveals that RMG's application seemed expressly designed to defeat safeguards implemented by Ticketmaster against such software.
The software package in question would facilitate large scale purchases of tickets and conceal the electronic identification of the computer running the bot, thus protecting the ticket broker from being banned by Ticketmaster. According to court documents, RMG advertised that its software app, called Purchasemaster, included "Stealth technology [that] lets you hide your IP address so you never get blocked by Ticketmaster" and "let[ing] you do the work of a dozen people at once. Just enter the event information..and the moment the event goes on sale, Purchasemaster goes into action."
By all accounts, it worked pretty well too. The court filing also revealed the testimony of several people who had used the software package. One such user, Tom Prior, allegedly used the software to make 600,000 ticket requests in a single day and purchased more than 22,000 tickets over several years.
Lawyers for RMG are refuting the claims, stating that Ticketmaster is exaggerating the impact of their software on the secondary ticket market. Attorney Jay M. Coggan, representing RMG told the Washington Post that Ticketmaster is trying "to misdirect the public by focusing on brokers." and trying to protect their own secondary ticket market site. – CelebrityAccess Staff Writers