LOS ANGELES (CelebrityAccess) – Concert promoter AEG Presents (AEG) has issued an apology following technical malfunctions that led to pre-sale access codes for Sleep Token’s highly anticipated North American ‘The Teeth of God’ tour being delivered to fans nearly 24 hours after the tickets went on sale. This resulted in thousands of fans missing out on the chance to attend the now sold-out shows despite registering well in advance. AEG responded to the situation by reaching out and expressing their apologies.
In an email to affected fans, AEG acknowledged the fans’ commitment to the band and expressed regret for the inconvenience caused by the delayed delivery of sale codes. They stated, “While our intentions were good, to put it simply, we failed. Our emails and sale codes were sent on time, yet delivered to you late. And while there are many reasons for that, there’s no excuse. We let Sleep Token and you down.”
The email also mentioned that efforts were made to provide codes to every fan who contacted them after the malfunction was discovered. Sleep Token had announced on their social media that so-called ‘bot/scalpers’ purchases were being identified and canceled, redistributing the tickets to genuine followers.
The tour, featuring Sleep Token and Empire State Bastard, is scheduled to kick off on April 27 at Las Vegas’ Sick New World (headlined by Slipknot and System of a Down). Additionally, the band is slated to support Bring Me The Horizon on their upcoming Australian tour in April.
APRIL:
27 – Las Vegas, Nevada – Sick New World
30 – Phoenix, Arizona – Arizona Financial Theatre
MAY:
01 – Albuquerque, New Mexico – Revel
03 – Austin, Texas – H-E-B- Center at Cedar Park
04 – Dallas, TX – Toyota Music Factory
06 – Tampa, FL – Yuengling Center
07 – Atlanta, GA – Coca-Cola Roxy
08 – Asheville, NC – Exploreasheville.com Arena
10 – St. Louis, MO – The Factory
12 – Denver, CO – Red Rocks Amphitheatre
14 – Des Moines, IA – Vibrant Music Hall
15 – Chicago, IL – The Salt Shed
16 – Chicago, IL – The Salt Shed
18 – Columbus, OH – Sonic Temple Art & Music Festival
19 – Pittsburgh, PA – Petersen Events Center
20 – Philadelphia, PA – The Met Philadelphia
22 – New York City, NY – Radio City Music Hall
24 – Boston, MA – MGM Music at Fenway
25 – Montreal, QC – Place Bell
27 – Toronto, ON – Massey Hall
28 – Toronto, ON – Massey Hall